Returns & Refund Policy
Into The Wild Studios Ltd
Effective Date: [17/03/2025]
Thank you for choosing Into The Wild Studios Ltd for your graphic design, web design, and NFC card needs. We strive to provide high-quality services and products to all our customers. Please read our Returns & Refund Policy carefully before making a purchase.
1. Graphic Design & Web Design Services
Due to the nature of digital services, refunds are not available for graphic design or web design projects. Once work has commenced or been completed, payments are non-refundable. If you have any concerns regarding the quality of the work, please contact us to discuss possible revisions to meet your expectations.
2. NFC Cards
We take pride in the quality of our NFC cards. If you receive a faulty NFC card that does not function as intended, you may request a refund or replacement under the following conditions:
-
The issue must be reported within 14 days of purchase.
-
The NFC card must be unused and in its original condition.
-
Proof of purchase must be provided.
-
The item must be returned to us for inspection before a refund or replacement is issued.
We do not offer refunds or replacements for NFC cards that have been damaged due to misuse, improper handling, or modifications by the customer.
3. How to Request a Refund for NFC Cards
To request a refund or replacement for a faulty NFC card, please contact our customer support team at [Insert Contact Email]. Include your order number, a description of the issue, and any relevant images or videos demonstrating the fault. Our team will review your request and provide further instructions.
4. Contact Us
If you have any questions about our Returns & Refund Policy, please reach out to us at:
Into The Wild Studios Ltd
Luke@itwstudios.co.uk
20 Wenlock Road, London, England, N1 7GU
07561700006
We appreciate your business and look forward to serving you!